IMPORTANT NOTE: Due to unforeseen circumstances beyond our control, orders will be unable to be shipped until November 30, 2024. We greatly appreciate your patience and understanding!
Here's the Quick & Dirty Rundown of Everything You Need to Know for Shipping & Delivery:
- NZ orders of $125+ are eligible for FREE SHIPPING
- Orders shipping in NZ that are under $125 are charged a flat-rate of $9.00 per order (no rural surcharges)
- International shipping will be calculated at the checkout
- Generally, orders placed by 12:00 PM on business days are dispatched the same day as ordered, via overnight courier (meaning you should have your gorgeous goodies 1-2 business days after placing your order)
- 95% of packages are shipped via OVERNIGHT COURIER (Courier Post) as our standard level of service (exceptions are big & bulky items to the North Island)
- Internationl orders are shipped via NZ Post AirMail or DHL Express (you can select at checkout and delivery timeframes are provided there for each service)
- We DO NOT charge a rural surcharge (please allow additional days for rural delivery)
- Please anticipate delays after weekends, holidays and promotional times due to increased order volumes
- You'll receive a shipping confirmation e-mail when your order ships (these can sometimes end up on Spam or Junk, so please have a look there)
- Orders are dispatched Monday through Friday (excluding public holidays)
For the full details on all of our shipping information, please pop on over here.